Instagram Error: Make Sure You’re Connected To The Internet | How To fix this?

Last Updated on November 22, 2023 by

To fix the “Make sure you’re connected to the internet” error on Instagram:

• Ensure a stable internet connection.
• Restart the Instagram app.
• Clear app cache or reinstall the app.
• Check device settings for network restrictions.
• Update the Instagram app.

Ways To Fix This Internet Connection Problem With Instagram

If you’re facing an internet connection problem with Instagram, try these steps to resolve the issue:

1. Check Internet Connection:
   • Ensure your device has a stable internet connection. Switch between Wi-Fi and mobile data to troubleshoot.
2. Restart Instagram:
   • Close the Instagram app and reopen it. This can help resolve temporary glitches.
3. Clear App Cache (Android):
   • On Android, go to “Settings” > “Apps” > “Instagram” > “Storage,” then tap “Clear Cache.”
4. Clear App Cache (iOS):
   • On iOS, uninstall and reinstall the app. Press and hold the Instagram icon, then tap the “x” icon. Reinstall from the App Store.
5. Check Network Restrictions:
   • Ensure there are no restrictions on your network. Disable VPNs, proxies, or firewalls that might interfere with Instagram’s connection.
6. Update Instagram:
   • Ensure your Instagram app is up to date. Visit the App Store (iOS) or Google Play Store (Android) to check for updates.
7. Check Date and Time Settings:
   • Incorrect date and time settings can affect app connections. Set your device’s date and time to automatic.
8. Reboot Your Device:
   • Restart your smartphone or tablet to refresh system processes and connections.
9. Update Device Software:
   • Ensure your device has the latest operating system updates. Outdated software can cause compatibility issues.
10. Log Out and Log In:
    • Log out of your Instagram account and log back in. This can refresh your account settings and resolve login-related issues.
11. Check Instagram Server Status:
    • Visit Instagram’s official status page or other online services to check if Instagram is experiencing server issues.
12. Contact Your Internet Service Provider:
    • If the issue persists, contact your internet service provider (ISP) to ensure there are no service outages or connectivity problems.
13. Check for App-Specific Issues:
    • Search online forums or social media to see if other users are experiencing similar issues with the Instagram app. Instagram may be working on a fix.
14. Reset Network Settings (Advanced):
    • As a last resort, you can reset your device’s network settings. This will remove saved Wi-Fi passwords and other network configurations. Go to device settings and look for the network or reset options.

Why does the “We couldn’t connect to Instagram…” error occur?

The “We couldn’t connect to Instagram” error can occur due to various reasons, and troubleshooting may involve examining both the app and the device’s settings. Here are potential causes and solutions:

1. Internet Connection Issues:
   • Cause: Poor or unstable internet connection.
   • Solution: Ensure your device has a stable internet connection. Switch between Wi-Fi and mobile data, restart your router, or try connecting to a different network.
2. App Glitches or Cache Issues:
   • Cause: Temporary glitches or corrupted app cache.
   • Solution: Close the Instagram app and reopen it. Clear the app cache in your device settings or reinstall the app.
3. Outdated App Version:
   • Cause: Running an outdated version of the Instagram app.
   • Solution: Update the app to the latest version available on your device’s app store.
4. Network Restrictions:
   • Cause: VPNs, proxies, or network firewalls interfering with Instagram’s connection.
   • Solution: Disable any VPN or proxy services and check your device’s network settings for any restrictions.
5. Device Date and Time Settings:
   • Cause: Incorrect date and time settings on your device.
   • Solution: Set your device’s date and time to automatic, ensuring they are accurate.
6. Server Issues or Maintenance:
   • Cause: Instagram server issues or undergoing maintenance.
   • Solution: Check Instagram’s official status page or other online services to verify if there are ongoing server problems.
7. App Permissions:
   • Cause: Insufficient app permissions.
   • Solution: Review and adjust the app permissions in your device settings to ensure Instagram has the necessary access.
8. Device Software Issues:
   • Cause: Outdated or incompatible device software.
   • Solution: Update your device’s operating system to the latest version available.
9. Account Issues:
   • Cause: Issues with your Instagram account.
   • Solution: Try logging out and logging back in. If you suspect an account-related issue, contact Instagram support for assistance.
10. Network Provider Issues:
    • Cause: Service outages or connectivity problems with your internet service provider.
    • Solution: Contact your internet service provider to check for any network issues.
11. Device-Specific Problems:
    • Cause: Hardware or software issues specific to your device.
    • Solution: Restart your device, perform a soft reset, or consult your device’s support resources for troubleshooting steps.

8 Most Common Problems of Instagram

1. The app doesn’t load 

2. You can’t find the right filter for your photo 

3. Your followers don’t like your posts 

4. Your account has been hacked or suspended by Instagram’s algorithm 

5. You’re not getting any likes on your photos 

6. You have a lot of spam in your comments section and inboxes 

7. It takes too long to upload a video or post to Instagram Stories, so you end up doing it later than intended because you forgot about it (or just didn’t want to deal with the hassle) 

8. There are no ads on Instagram for businesses that match their target audience, which means they need to spend more time and money finding other ways to reach their customers through other channels like Facebook Ads or Google Adwords campaigns instead of being able to do everything from one platform.

References:

https://www.remote.tools/remote-work/we-couldnt-connect-to-instagram
https://www.followchain.org/couldnt-connect-instagram/