My Mobile Data Keeps Turning Off: What Should I Do?

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Mobile data keeps turning off? Try these quick fixes:

  • Check if Cellular Data is toggled on in Settings.
  • Update your carrier settings in Settings > General > About > Carrier.
  • Remove and reinsert your SIM card to ensure it’s properly seated.
  • Reset network settings to default configurations in Settings > General > Reset.
  • Contact your carrier if none of these solutions work.
Mobile Data Keeps Turning Off

Why Does My Mobile Data Keep Turning Off

There are a lot of reasons why your mobile data may turn off, and it’s likely not always because you’re using too much. It could be that:

1. You might be in an area with no reception

2. Your phone’s battery is low and needs to be charged

3. Your SIM card may not have enough data left

4. There may be a problem with your phone’s settings

5. Turn off all of your apps one by one and see if it fixes the problem

6. The network you’re connected to has gone down or there are problems on the server end

7. You might need to restart your phone, turn it off and back on, or reset it completely 

8. Check for updates for your operating system

You Might Be In An Area With No Reception

When you enter an area with no reception, your device will automatically turn off mobile data to save battery. Check for a place where there is better reception and wait until conditions improve before attempting to reconnect again.

Your Phone’s Battery Is Low And Needs To Be Charged

If you are experiencing problems with your mobile data while your phone is charging, it’s likely that the battery needs to be charged. If this persists after fully draining and recharging the device once or twice, then there may be a more serious issue.

Your SIM Card May Not Have Enough Data Left

If you’ve been using your mobile data for a while and don’t have any left, it’s likely that the SIM has used up its allocated amount. Contact your carrier to see if they can provide more until next month rolls around.

Problem With Your Phone’s Settings

If you’re still experiencing difficulties with your mobile data after making sure that the battery is charged and there’s enough left on your SIM card, then it could be a problem with settings.

Check to see if Wi-Fi or Bluetooth are active and causing interference by turning them off. You can also try rebooting the device to reset any possible software issues.

Turn Off All Of Your Apps One By One And See If It Fixes The Problem

If you’ve tried turning off the Wi-Fi and Bluetooth but still can’t get data to work, try restarting your device. If that doesn’t solve it, then turn off all of the apps one by one (in Drawer) until you find which app is causing problems with your mobile data. It may be a messaging app, a social media app, or a streaming music and video service.

The Network You’re Connected To Has Gone Down Or Server End

If you see a notification that the network your device is connected to has gone down or there’s any problem with server endpoints, it could be an issue with your data connection.

You may need to wait for the provider to fix this though. If not, then try turning off and on mobile data in Settings > Cellular Data. If that doesn’t work, then check for updates.

Restart Your Phone, Turn It Off And Back On, Or Reset It Completely

If your problems persist, restarting the phone or turning it off and back on may help. If that doesn’t work, then resetting the device to factory defaults might be necessary.

Verizon Wireless offers their customers a one-time courtesy data reactivation if they have been disconnected from mobile data for more than 48 hours due to a billing dispute.

Check For Updates For Your Operating System

Android users are able to update their operating system when they have access to mobile data. If you cannot find your phone in Settings > Update Software, then try restarting the device and plugging it into a Wi-Fi connection. This will allow you to install updates if there is one available for your current version of Android OS.

Why Does My Mobile Data Turn Off Automatically?

There are several reasons why your mobile data may turn off automatically:

  1. Data Limit Exceeded:
    • Your mobile device may have a data usage limit set, and when this limit is reached, mobile data can automatically turn off to prevent overages.
  2. Data Saver Mode:
    • Some smartphones have a “Data Saver” or “Low Data Mode” feature that restricts background data usage. If enabled, it can turn off mobile data when not in use.
  3. Network Issues:
    • Poor network connectivity or issues with your mobile carrier can cause temporary disruptions in mobile data service. Check for signal strength and carrier status.
  4. Software Updates:
    • Outdated software can lead to various issues, including problems with mobile data. Ensure that your device’s operating system is up to date.
  5. App Settings:
    • Certain apps may have settings that restrict background data or disable data usage when specific conditions are met. Review individual app settings.
  6. Battery Saving Mode:
    • Some smartphones have battery-saving modes that limit background processes, including mobile data. Check if your device has such a mode enabled.
  7. SIM Card Issues:
    • A faulty or improperly inserted SIM card can result in intermittent connectivity issues, leading to mobile data turning off unexpectedly.
  8. Network Roaming:
    • If you are in a different region and roaming is not properly configured, it might affect mobile data connectivity.
  9. Malware or Viruses:
    • Malicious software can interfere with the normal operation of your device, including disrupting mobile data. Perform a security scan to rule out malware.
  10. Reset Network Settings:
  • Resetting network settings on your device can often resolve connectivity issues. This will erase saved Wi-Fi passwords and other network-related configurations.

Can Your Cellular Data Turn Off By Itself?

It can! But the most common reasons are: your phone is roaming abroad or you’ve been charged a safety net fee. There’s also a chance it could be that another carrier other than EE turned off mobile data; in this case, check if they offer international roaming – sounds like this could be the problem!

If none of these sound right to you then there may be something else wrong with your phone.

What To Do If Mobile Data Is On But Not Working?

If mobile data is on but not working, there are a few things you can do: restart your device by holding the power button for 15 seconds and then selecting ‘power off’ and try again. If this doesn’t work, reconnect to Wi-Fi or turn airplane mode on (turning it off) and back on. And lastly if none of these options have helped – contact EE! We’re here 24/365 for any troubleshooting needs.

A little more information about why does my mobile data keep turning off: As mentioned before, one reason could be that another carrier other than EE turned off mobile data; in this case, check with them if they offer international roaming – sounds like this could be the problem!


This blog post has provided information about why does my mobile data keeps turning off. The following three reasons are most commonly seen in this situation: another carrier other than EE turned off mobile data, a device is restarted or reconnecting to Wi-Fi could fix the problem. Lastly if none of these options have helped – contact EE!


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