How to Get a Namibia SIM Card
- Check Your Phone’s Compatibility:
- Before leaving for Namibia, ensure your phone is unlocked and can operate on the frequencies used in the country. Namibia generally uses GSM 900/1800 for 2G and UMTS 2100 for 3G services.
- Choose the Right Service Provider:
- Investigate the two main service providers in Namibia, MTC (Mobile Telecommunications Ltd) and TN Mobile (Telecom Namibia). Each provider offers different packages, coverage, and services that may suit your requirements.
- Purchase Upon Arrival:
- SIM cards can usually be obtained upon arrival at Windhoek’s Hosea Kutako International Airport or at various outlets, including supermarkets, gas stations, and dedicated telecom shops in major towns and cities.
- Provide Necessary Documentation:
- Be prepared to present your passport when purchasing a SIM card. The retailer will make a copy for registration purposes, aligning with local regulations.
- Select a Suitable Plan:
- Different plans are available catering to various needs—such as those prioritizing data, local or international calls, or a mix. Select a plan based on your anticipated usage during your stay in Namibia.
- Register the SIM Card:
- Registration is mandatory. The retailer will assist with the process which involves providing personal details to meet regulatory requirements.
- Activation and Top-Up:
- Once registered, the SIM card will be activated. Additionally, credit can then be topped up through vouchers available at numerous retail locations or by using electronic means such as mobile apps.
- Test the Service:
- Before leaving the store, make a call or use data services to ensure that everything is working correctly.
- Set Up Data Services:
- Configure your phone with the service provider’s data settings. Assistance with this can typically be found at the point of purchase or on the provider’s website.
- Customer Support and Services:
- For any issues or questions, both MTC and TN Mobile offer customer support through various channels including phone help lines, physical stores, and online.
- Keep an Eye on Usage:
- Track your usage to avoid unexpected charges. Most service providers offer ways to monitor usage through USSD codes, SMS, or mobile apps.
- Understand the Terms and Conditions:
- Review any terms and conditions associated with your SIM card or chosen plan to avoid any misunderstanding regarding the services provided.
- Plan for Additional Coverage:
- If you plan to travel to remote areas, consider purchasing a prepaid SIM with wider coverage or satellite services to ensure connectivity.
- Be Aware of Expiry Policies:
- Understand the validity period of your SIM card and credit to ensure continuous service during your stay.
Service Providers Comparison:
| Features | MTC | TN Mobile |
|---|---|---|
| Coverage | Extensive | Broad |
| Data Plans | Various | Various |
| Call & SMS Rates | Competitive | Competitive |
| International Roaming | Available | Available |
| Customer Support | Comprehensive | Comprehensive |
| Retail Outlets | Widespread | Widespread |
Important Tips:
- Keep your SIM card package and documentation in case you need to reference any information or contacts.
- Save important USSD codes in your phone for a quick check of balances or to buy data bundles.
Creating a table with this information provides a clear and concise comparison between the service providers and their features, which can assist travelers in making a more informed decision when acquiring a SIM card in Namibia.
MTC Data Packages
| Data Volume | Price |
|---|---|
| 40 MB | N$ 13 |
| 80 MB | N$ 20 |
| 400 MB | N$ 85 |
| 800 MB | N$ 139 |
| 1.5 GB | N$ 235 |
| 3 GB | N$ 353 |
| 15 GB | N$ 1069 |
Telecom Namiba (TN mobile, formerly LEO, Cell One) Data Packages
| Data Volume | Price | Activation |
|---|---|---|
| 20 MB | N$ 5 | *130*20# |
| 40 MB | N$ 10 | *130*40# |
| 60 MB | N$ 15 | *130*60# |
| 100 MB | N$ 23 | *130*100# |
| 300 MB | N$ 35 | *130*300# |
| 600 MB | N$ 99 | *130*600# |
| 1 GB | N$ 139 | *130*1000# |
| 2 GB | N$ 199 | *130*2000# |
| 5 GB | N$ 399 | *130*5000# |
| 10 GB | N$ 849 | *130*10000# |
| 20 GB | N$ 1049 | *130*20000# |
| 40 GB | N$ 1599 | *130*40000# |
| 50 GB | N$ 1999 | *130*50000# |
| 100 GB | N$ 3299 | *130*100000# |
Paratus Telecom Data Packages
| 1 GB: N$ 15 |
| 5 GB: N$ 75 |
| 10 GB: N$ 150 |
| 20 GB: N$ 300 |
| 30 GB: M$ 450 |
| 40 GB: N$ 600 |
| 50 GB: N$ 750 |
References
https://www.phonetravelwiz.com/buying-a-sim-card-in-namibia-guide/
https://www.mtc.com.na/contract/select-plans
Hello, I’m Herman C. Miller, the founder of InternetPKG.com, your ultimate destination for all things Mobile Internet and Telecommunication Services. With a BSc in Telecommunication Services and over 6 years at AT&T, my passion for the industry led to this platform. At InternetPKG.com, we prioritize keeping you informed with the latest package offers, ensuring our content stays current. Our team, including a dedicated Internet Package and Mobile Data Plans Researcher, tirelessly researches emerging trends, identifies market opportunities, and provides expert product recommendations.