How to Avoid AT&T Installation Fee: A Comprehensive Guide

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To avoid AT&T installation fees, consider self-installation for internet and TV services. AT&T offers self-install kits, saving up to $99. Professional installation typically costs $99 for AT&T services.

Understanding the AT&T Installation Fee

The AT&T installation fee covers the cost of setting up and activating services like internet, TV, or phone. Key details include:

  1. Professional Installation: AT&T may send a technician to your home to install and configure the services.
  2. Self-Installation: AT&T offers self-installation kits for some services, allowing customers to set up equipment themselves.
  3. Fees Vary: Installation fees can vary based on the services and packages you choose, ranging from $99 for professional installation to potentially no fee for self-installation.
  4. Bundled Packages: Some AT&T bundles may include installation at a reduced or waived fee as part of a promotional offer.
  5. Equipment Setup: Installation involves setting up modems, routers, TV receivers, and other necessary devices. Technicians may also ensure proper connections and network configuration.
  6. Hidden Costs: Additional costs may include activation fees, which are separate from installation fees.
  7. Negotiation: Customers can inquire about promotions or negotiate installation fees, especially for long-term contracts.

AT&T Service Plans That May Waive the Installation Fee

AT&T is a popular internet service provider, but some customers complain about unexpected installation fees. Luckily, there are some service plans that may waive the installation fee. Here are some plans to consider:

  • Internet-only plans: If you sign up for an internet-only plan, you may be able to avoid paying an installation fee. Check to see if this option is available in your area.
  • Bundle plans: Bundling your internet and TV services with AT&T can also help you avoid installation fees.
  • Promotional offers: Keep an eye out for promotional offers, which may include waived installation fees.
  • Self-installation: Many internet providers offer the option of self-installation, which can save you money. Check to see if this option is available and if you’re comfortable setting up your own equipment.

By considering these service plans, you may be able to waive the installation fee when signing up for AT&T internet services. Keep in mind that availability and pricing may vary by location, so be sure to check with AT&T directly for the most up-to-date information.

Negotiating with AT&T

When it comes to negotiating with AT&T, there are a few ways to save money on your bill. One approach is to minimize hidden fees and opt for deals the company offers. Additionally, signing up for an AT&T bundle or taking advantage of discounts for military personnel and seniors can also lower costs. However, it’s important to avoid paying for more than necessary by restricting your payments to the services you need.

When calling AT&T to negotiate a lower rate, it’s important to have your monthly bill ready and be prepared to provide your pin number. AT&T breaks up its plans into Unlimited and Mobile Share plans, and it’s worth comparing the features of each to determine which one makes the most sense for your needs. Overall, taking the time to negotiate with AT&T and reviewing your bill closely could result in significant savings.

Bundling Services to Avoid the AT&T Installation

AT&T charges fees for professional installation of their internet and cable services, which can add up to $160 to your bill. Luckily, there are ways to avoid these fees by bundling services.

  • Bundling services with AT&T can help you avoid the installation fee. By bundling services, such as internet, TV, and phone, you can often receive a discounted rate and may even have the installation fee waived.
  • Check for current promotional offers that include free installation. AT&T often runs promotions that include waived installation fees for new customers.
  • Consider opting for a self-installation option. This allows you to install and activate the service yourself using the provided equipment and instructions. Self-installation is typically free and can help you avoid the installation fee.
  • Negotiate with the customer service representative. By mentioning competitor offers or expressing your willingness to switch providers, you may be able to negotiate a reduced installation fee or have it waived altogether.
  • Be aware of any additional fees. While you may be able to avoid the installation fee, be sure to review your contract and billing statements for any additional fees that may apply.

Steps to install AT&T services by yourself

  • Check eligibility: Before deciding on self-installation, check if your residence has wiring for the same type of AT&T internet service that you’re getting. If not, a professional installation may be required.
  • Decide on self-installation: If you’re comfortable setting up your equipment and can afford to wait for a professional install appointment if self-installation doesn’t work, then self-installation is a good option.
  • Get a self-installation kit: You’ll need a self-install kit from AT& T to get started. The kit usually includes a green Ethernet cable, RED ONT Ethernet cable (for fiber internet), and an installation guide.
  • Connect the equipment: Connect your Gateway using the color-coded wiring that matches up with the color-coded ports on the Gateway. Insert the data cable into the green Broadband (DSL) port, the phone cable into the Gateway’s Phone Lines 1 & 2 ports, and the power cord into an electrical outlet and the Gateway.
  • Set up Wi-Fi: On your device, open your Wireless Network Settings and select your Wi-Fi network name (SSID) and enter your 12-character password. Follow the online registration instructions to complete the setup.

By following these simple steps, you can install your AT&T services by yourself and avoid installation fees.

Additional tips to avoid the AT&T installation fee

  • Choose the self-installation option: AT&T doesn’t charge for self-installation, so if you’re comfortable setting up your own equipment, you can save $99. This option is easy and straightforward, and AT&T provides instructions on its website.
  • Sign up for a higher-tier plan: AT&T offers free professional installation for some higher-tier plans. If you choose a plan with an internet speed of 300 or greater, you won’t be charged an installation fee.
  • Negotiate with customer service: If you’re not able to avoid the installation fee through the above options, try contacting AT&T customer service. Explain your situation and ask if they can waive the fee. Sometimes, if you persist, you may be able to get the fee waived.

By following these tips, you can avoid the installation fee that AT&T charges for professional installation of their internet services. Remember, by opting for self-installation or a higher-tier plan, or negotiating with customer service, you can save $99 and enjoy the benefits of AT&T’s reliable internet service without breaking the bank.

The Hidden Costs of AT&T Internet

The hidden costs of AT&T Internet can be divided into four categories: installation, equipment, data, and billing.


  • Installation fee: AT&T charges a one-time installation fee for most internet plans. The fee varies depending on the type of plan you choose and your location.
  • Professional installation fee: If you need a professional to install your AT&T internet service, you will be charged an additional fee. This fee is typically higher than the self-installation fee.


  • Equipment rental fee: AT&T charges a monthly fee for renting modem and router equipment. This fee is typically around $10 per month.
  • Equipment purchase fee: You can purchase your own modem and router equipment to avoid the monthly rental fee. However, AT&T only guarantees compatibility with certain models of equipment.


  • Data overage fees: AT&T charges overage fees if you exceed your monthly data cap. The overage fee is $10 per 50 GB of data, up to a maximum of $100 per month.
  • Unlimited data fee: AT&T offers an unlimited data plan, but it comes with a higher monthly price tag.


  • Late payment fee: AT&T charges a late payment fee if you do not pay your bill on time. The late payment fee is typically around $10.
  • Returned equipment fee: If you do not return your AT&T equipment when you cancel your service, you will be charged a fee. The returned equipment fee varies depending on the type of equipment.


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